“Tell me and I forget, teach me and I may remember, involve me and I learn.” -Benjamin Franklin
For some, learning how to use new software is a fun challenge of sorts. They enjoy diving in and figuring it out. Others, not so much. They might feel intimidated by the technology, or just not like change in general. But with a little planning and forethought, you can make the transition easier.
Be enthusiastic and optimistic. Installing new business software can make employees nervous. Your enthusiasm and positivity will go a long way when presenting the change.
Ease them in. Let your employees learn at a pace that’s comfortable. It might take baby steps for them to feel comfortable. Celebrate small successes with them along the way as they get the hang of things.
Invite an expert. If you’re not thoroughly familiar with the software yourself, invite someone who is to come in and demo. Experts can speed up learning by offering quick tips, shortcuts, and other helpful advice.
Allow time. Learning something new takes time. Build learning curve time into your plans and expectations. Provide time for tutorials, exploring the software, and mistakes.
Share tip sheets or help guides. When you’re learning software, it’s easy to keep forgetting how to accomplish something new. Create a simple guide or visual that employees can refer back to.
Learning new software takes time and patience—it just does. It’s important for managers to have realistic expectations, and to give your employees the space and time they need to catch on. If you go that route, they’ll learn the ropes faster and with less stress along the way.